About Us

I'm new to With Love. What should I know?

With Love is home to a curated selection of 20+ independent and emerging womenswear labels from across Southeast Asia. We are located at a 3-storey shophouse at Neil Road, where you can try on all our products in-store and discover new labels. The perfect way to spend your weekend afternoons or find your next special occasion outfit.

Are the items available online and in-store the same?

Yes, all stocks in-store are the same as what's available online – our inventory is the same.

Can I try items on in-store?

Yes! We welcome you to visit our boutique and try on pieces before making a purchase.

Where is your store located?

You can find us at 142 Neil Road, Singapore 088871. We're open every day: Sunday - Thursday 11am - 9pm, and Friday - Saturday 11am - 10pm.

How often do you launch new arrivals?

We introduce new arrivals every Friday at 11am, both in-store and online. Follow us on Instagram or subscribe to our email newsletter to stay updated.

How often do you introduce new labels?

Our brand lineup rotates every month, allowing us to continually introduce fresh designers and collections.

Ordering

How do I check the status of my order?

Once we’ve shipped out your order, you’ll receive an email notification with the tracking number of your parcel to check on its status.

Can I cancel my order after confirming?

Cancellations aren't possible through the system. If you need to cancel a confirmed order, please contact us via email at team@withlove.sg or call +65 8025 8063

What if an item that I like gets sold out?

If an item you love is sold out, don’t worry! Simply sign up for restock notifications on the product page, and we’ll notify you as soon as it’s back in stock. You can also reach out to our customer service team for recommendations on similar items.

Shipping & Returns

How long does shipping take and what are the shipping rates?

Once your parcel is picked up, expect 3 - 5 working day delivery, with the exception of weekends and public holidays.

We only ship within Singapore at a flat rate of $2.99, or you can get free shipping when you spend a minimum of $75.

What is your return policy?

Please refer to our Return Policy page for the latest information regarding returns and exchanges.

Note: No returns or exchanges are accepted for all Sale items.

I discovered that a product I receive is damaged/faulty. What should I do?

Please refer to our Return Policy page for the latest information regarding returns and exchanges.

Note: No returns or exchanges are accepted for all Sale items.